Legal

Terms of Use

Last updated: March 2026

Please read these Terms of Use ("Terms") carefully before using GreenGuard AU ("the App", "the Service"). By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the App.

The App is developed and operated by Jadugar Design Studio AU/NZ ("we", "us", "our").

1. Service Description

GreenGuard AU is a mobile application designed specifically for Australian and New Zealand gardeners. It provides the following features and tools:

The App is an informational tool only and is not a substitute for professional botanical, horticultural, or agricultural advice.

2. Eligibility

You must be at least 13 years of age to use this App. By using the App, you represent that you meet this age requirement. If you are under 18, you must have parental or guardian consent. We do not knowingly collect personal information from children under 13.

3. Free Trial and Subscription

Each new user receives a 7-day free trial with full access to all App features. The trial is processed through the Apple App Store or Google Play โ€” no charge will be made during the 7-day trial period. You can cancel at any time before the trial ends through your device's subscription settings and you will not be billed.

After the trial period expires, continued access to premium features requires a paid subscription. Current subscription pricing (in Australian Dollars):

Pricing is subject to change with reasonable prior notice. Subscription billing is processed through Apple App Store or Google Play and governed by their respective billing terms. Subscriptions may be cancelled at any time before the end of the current billing period. No partial refunds are provided for the unused portion of a billing period unless required by the Australian Consumer Law.

4. AI-Generated Content โ€” Important Notice

All plant diagnoses, pest identification, care recommendations, and garden advice are generated by third-party artificial intelligence systems, including Google Gemini AI. This content:

You acknowledge that AI models may misidentify plants, pests, or diseases, and that you use this information entirely at your own risk.

5. Acceptable Use

You agree not to:

5A. Plant Swap Community Rules & Disclaimer

The Plant Swap board allows registered users to list plants, seedlings, cuttings, seeds, produce, and bulbs for exchange with other gardeners. By creating a listing or contacting a lister, you agree to the following rules:

Prohibited listings:

Important disclaimer: GreenGuard AU is a facilitator only. We do not verify the identity of users, inspect listed plants, guarantee the health or legality of any item listed, or mediate disputes between users. All swaps are private arrangements made entirely at your own risk.

Reporting abuse: If you encounter a listing that violates these rules, contact us immediately at mubarak@csteel.com.au. We reserve the right to remove any listing at any time, without notice, at our sole discretion.

6. User-Submitted Content and Report Sharing

By submitting images or other content to the App, you grant us a non-exclusive, royalty-free licence to process and transmit that content to third-party AI services for the purpose of generating diagnoses and recommendations. We do not store submitted plant images beyond what is necessary to provide the diagnosis service.

The App allows you to share your weekly garden report as a PDF or via your device's native share sheet. When you choose to share a report, you are sharing a summary of your own garden data. You are solely responsible for any content you choose to share externally.

7. Third-Party Services

The App relies on third-party services including Google Firebase, Google Gemini AI, and others. These services are governed by their own terms of service and privacy policies. We are not responsible for the availability, accuracy, or conduct of these third-party services.

8. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JADUGAR DESIGN STUDIO AU/NZ AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY:

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the greater of: (a) resupplying the relevant service; or (b) the total subscription fees paid by you in the 12 months preceding the claim, or A$10.00 if no fees were paid.

10. Indemnification

You agree to indemnify, defend, and hold harmless Jadugar Design Studio AU/NZ and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses arising out of or in connection with your use of the App, your violation of these Terms, or any content you submit through the App.

11. Intellectual Property

All content, design, code, trademarks, logos, and other intellectual property in GreenGuard AU are owned by or licensed to Jadugar Design Studio AU/NZ. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App solely for its intended personal, non-commercial purpose.

12. Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity. You may delete your account at any time through the App settings.

13. Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from causes beyond our reasonable control, including acts of God, natural disasters, third-party service outages, cyberattacks, or changes in applicable laws or regulations.

14. Dispute Resolution

If you have a dispute with us, please contact us first at mubarak@csteel.com.au and allow 30 days for us to attempt to resolve the matter informally. If the dispute is not resolved informally, it shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.

15. App Store Terms

If you downloaded the App from the Apple App Store or Google Play Store, you acknowledge that these Terms are between you and Jadugar Design Studio AU/NZ only, and not with Apple Inc. or Google LLC.

16. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms at any time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by in-app notification. Continued use of the App after changes are posted constitutes your acceptance of the revised Terms.

18. Contact

For questions, complaints, or notices relating to these Terms:

Jadugar Design Studio AU/NZ
Email: mubarak@csteel.com.au

For complaints that cannot be resolved directly, you may contact the Australian Competition and Consumer Commission (ACCC) at accc.gov.au.